Frequently Asked Questions
Got a Question? We Are Here to Answer!
DVM Central is a veterinary marketplace that promotes the culture of direct buying by connecting manufacturers and suppliers of veterinary health products with customers.
If you are a manufacturer or wholesaler of animal health products, you can join the DVM to grow your business. On the other hand, if you are a buyer of animal health products or veterinary supplies, DVM Central is the best place to buy directly at a cost-efficient price.
Yes, DVM offers deals and discounts to buyers. You can learn about new deals by navigating to “Today’s Deal” from the main menu.
All purchases from DVM are securely processed, as we understand our obligation to protect your information. We don’t store or share customers’ credit card details on our servers. All payments are done through Stripe over the SSL protocol on secure servers.
DVM Central is a marketplace for wholesalers and manufacturers, not distributors. Here, manufacturers and wholesalers of veterinary health supplies can sell their products.
Sellers can define policies for returns, replacements, and refunds. Buyers may return specified items but must bear the cost of return shipping. You can find the complete return policy on the Terms and Conditions page.
No, sellers do not have to pay the registration fee. DVM Central offers free sign-up.
To become a seller on DVM Central, navigate to “Sell on DVM” from the menu bar. Fill out the form with the required data and submit it. Our team will respond in the next 24 to 48 hours.
You must provide basic information such as your name, company name, e-mail address, and phone number. You will be contacted within 48 hours for verification and additional information.
If you are a manufacturer or wholesaler of veterinary products, you can join DVM Central to grow your business.
Sellers can list up to 150 items for free every month and only pay when they sell. There are also no hidden charges for listing your products.
You can display products from the “Catalog” section in the seller dashboard. You can use a 3D virtual booth to showcase your supplies.
You can get insights about orders, sales, revenue, profit, impressions, and users. Our dashboard also displays a graphical representation of the sales breakdown.
After the verification process, sellers will receive their sign-in details. You can sign in to the dashboard to access all the facilities.
A seller can define policies for returns, replacements, and refunds. However, the sellers may customize and remove the return preferences in the account settings. To find the complete return policy, read the Terms and Conditions.
When you submit the form, it takes 24 to 48 hours for the team to contact you for verification.
Shipping and delivery of the products are solely the responsibility of the seller.
Yes, you can offer coupons and deals for the products through your dashboard. Go to the “Promotions” section of your dashboard to set coupons or deals.
The sellers can contact us through the “Support” section on their dashboard. Go to the support section, fill out the form in “Contact Us” and we will contact you.