Frequently Asked Questions
Got a Question? We Are Here to Answer!
DVM Central is a multi-vendor veterinary marketplace where practices can shop directly from manufacturers and wholesalers of animal health products. Instead of going through distributors, buyers can browse vendor stores, compare products across pharmaceuticals, surgical equipment, dentistry, diagnostics, and imaging, and then place their orders in one place.
Veterinary practices, clinics, and other animal care professionals can create a buyer account and shop on DVM Central.
Buyers can shop a wide range of products from trusted vendors while purchasing directly without extra intermediaries. They can also find deals and discounts, access pricing in one place, and get support with order-related questions around the clock. With multiple vendors on one marketplace, veterinary practices can also avoid juggling separate accounts and checkouts for different suppliers.
Yes. DVM Central is built specifically for manufacturers and wholesalers of veterinary health products, not third-party distributors, so buyers are purchasing directly from the source. Each vendor has its own storefront, allowing buyers to browse by vendor and explore its full product catalog.
Click Sign In in the top right corner of the site and select Customer. Then click “Create an account” to register. Once your account is set up, you can browse products by category or vendor, add items to your cart and check out. Some product prices are only visible after you sign in.
A seller can define policies for returns, replacements, and refunds. However, the sellers may customize and remove the return preferences in the account settings. To find the complete return policy, read the Terms and Conditions.
To become a seller on DVM Central, navigate to “Sell on DVM” from the menu bar. Fill out the form with the required data and submit it. Our team will respond in the next 24 to 48 hours.
The sellers can contact us through the “Support” section on their dashboard. Go to the support section, fill out the form in “Contact Us” and we will contact you.
If you are a manufacturer or wholesaler of animal health products, you can join the DVM to grow your business. On the other hand, if you are a buyer of animal health products or veterinary supplies, DVM Central is the best place to buy directly at a cost-efficient price.
You can display products from the “Catalog” section in the seller dashboard. You can use a 3D virtual booth to showcase your supplies.
DVM Central carries a wide range of veterinary supplies across categories, including pharmaceuticals, surgical equipment, orthopedics, grooming, X-ray and imaging, vaccines, dentistry, anesthesia, diagnostics, and monitors. Listings span everyday consumables like wound care and dental products up to capital equipment like surgical lights and simulation training kits.
If you are a manufacturer or wholesaler of veterinary products, you can join DVM Central to grow your business.
Yes, DVM offers deals and discounts to buyers. You can learn about new deals by navigating to “Today’s Deal” from the main menu.
All purchases from DVM are securely processed, as we understand our obligation to protect your information. We don’t store or share customers’ credit card details on our servers. All payments are done through Stripe over the SSL protocol on secure servers.
Yes. DVM Central is designed as a one-stop marketplace, so you can shop across different vendors and product categories and complete your order through a single cart and checkout, rather than placing separate orders on each vendor's own site.
It depends. Some vendors offer virtual or on-site demonstrations of equipment and instruments.
You can reach the DVM Central team through the Contact page on the website or by phone at +1 (407) 881 2002. For order-specific questions, the Track Order page lets you check status directly, and the platform also offers 24/7 support for general buying questions.
DVM Central is a marketplace for wholesalers and manufacturers, not distributors. Here, manufacturers and wholesalers of veterinary health supplies can sell their products.
Each vendor on DVM Central sets its own return, replacement, and refund policy for the products they sell. Buyers may return eligible items but are typically responsible for return shipping costs. The full return terms are outlined on the Terms and Conditions page and it is worth checking the specific vendor's policy before purchasing.
Sellers can define policies for returns, replacements, and refunds. Buyers may return specified items but must bear the cost of return shipping. You can find the complete return policy on the Terms and Conditions page.
DVM Central’s Vendors page lets you browse suppliers by name, while the Veterinary Suppliers Directory gives you a wider view of manufacturers and wholesalers across different product categories. Since sellers on the platform are manufacturers or wholesalers rather than distributors, buyers can shop directly from the source of their veterinary supplies.
No, sellers do not have to pay the registration fee. DVM Central offers free sign-up.
Manufacturers and wholesalers of veterinary products can become sellers by selecting Sell on DVM from the menu and filling out the vendor sign-up form with their basic company details. The DVM Central team typically responds within 24 to 48 hours to review the account and get the storefront set up. Signing up is free sellers can list up to 150 products per month at no cost, and there are no minimum inventory requirements.
You must provide basic information such as your name, company name, e-mail address, and phone number. You will be contacted within 48 hours for verification and additional information.
Each product listing links to the seller’s storefront, where you can see the vendor’s name and browse its full catalog. You can also find the same vendors through the Vendors page. This makes it easy to check who manufactures or supplies a product before adding it to your cart.
Sellers can list up to 150 items for free every month and only pay when they sell. There are also no hidden charges for listing your products.
You can get insights about orders, sales, revenue, profit, impressions, and users. Our dashboard also displays a graphical representation of the sales breakdown.
After the verification process, sellers will receive their sign-in details. You can sign in to the dashboard to access all the facilities.
When you submit the form, it takes 24 to 48 hours for the team to contact you for verification.
Shipping and delivery of the products are solely the responsibility of the seller.
Yes, you can offer coupons and deals for the products through your dashboard. Go to the “Promotions” section of your dashboard to set coupons or deals.
There are no minimum inventory requirements to sell on DVM Central. Sellers can start selling with any number of units in their inventory, but they must have enough units in inventory to fulfil big orders.
